• Director of Sales Planning

    Job Locations US-IA-Norway
    Req No.
    Regular Full-Time
  • Overview

    **When applying with Frontier Coop, it is not necessary to enter work history on application form if resume is uploaded.



    Supports field sales with best-in-class administrative and analytical support to grow sales through informed, data-driven business decisions. Provides supervision, direction and leadership for the sales services staff and operates as key liaison with internal departments.



    • Lead the sales analytics team aligned with field sales to develop customer insights answering critical business questions utilizing descriptive, predictive and prescriptive analytics.
    • Support field sales with analytical tools and expertise to allow them to become more knowledgeable and self-sufficient.
    • Manage multiple data sources and ensure analytics resources are properly allocated.
    • Build and maintain reports menu and reporting dashboard tools.
    • Analyze and organize sales operations and procedures such as budgeting, tracking, pricing, reporting, communication, and policies & procedures.
    • Ensure proper maintenance of broker contracts and, commission programs.
    • Lead the sales administrative support team to ensure field sales is equipped with the necessary tools to manage day-to-day activities and maintain customer relationships.
    • Oversee distributor orders and deductions transactions.
    • Manage field sales communication, including brokers, distributors, and field sales personnel.
    • Other duties may be assigned.



    Directly supervises employees in the Sales Services department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


    Takes responsibility for safety within department and actively assesses hazards in their department and finds solutions to those hazards.


    Reinforces a safety culture: leads by example, reminds employees to work safely, praises good behavior and safe practices, encourages suggestions, communicates consequences for unsafe acts, holds employees accountable, disciplines employees when warranted.

    EDUCATION and/or EXPERIENCE       

    Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.





    Ability to read, analyze and interpret such items as general business periodicals, professional journals, technical procedures, or simple governmental regulations. Ability to write reports, business correspondence, or procedure manuals. Ability to effectively present information and respond to questions where a certain degree of tact and discretion is needed.

    MATHEMATICAL SKILLS                     

    Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.


    • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 
    • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
    • Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
    • Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making processes; makes timely decisions and understands business implications of decisions.


    To perform this job successfully, an individual should have knowledge of Microsoft Word and Excel programs; Project Management software and familiarity with other business software.


    To perform this job successfully, an individual should demonstrate the following competencies:


     Customer Focus – is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvement in products       and services; talks and acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.


    Functional and Technical Skills – has functional and technical knowledge and skills to do the job at a high level of accomplishment.


    Interpersonal Skills/Behavior – maintains a positive work atmosphere by behaving and communicating in a manner so that you get a long with customers, clients, co-workers and supervisors; builds rapport; listens; builds constructive and effective relationships; uses diplomacy and tact.


    Results Oriented – can be counted on to meet goals successfully; is consistently a quality performer; very bottom-line oriented.     



    • Prioritizes and plans work activities.
    • Uses time efficiently.
    • Plans for additional resources.
    • Sets goals and objectives.
    • Organizes or schedules other people and their tasks.
    • Develops realistic action plans.


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.





    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    The noise level in the work environment is usually quiet.


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